Cases & Voices

Maintained by the Brazilian Hospital Services Company (Ebserh) to modernize and facilitate the administration of health units, the Management Application for University Hospitals (AGHU) is the first in the public hospital management system to receive certification from the Brazilian Society of Health Informatics (SBIS). The achievement was obtained with the support of the National Education and Research Network (RNP), which worked in partnership with Ebserh to ensure that all 198 necessary requirements were met.

The certification proves that AGHU meets the standards required for Electronic Health Record Systems (S-RES), such as information security, integrity of clinical data, traceability, interoperability and compliance with legislation. With this, health units now have a safer and more modern platform, which helps to expand the use of digital services.

AGHU is currently used by 45 federal university hospitals and includes features such as electronic patient records – the database currently has 27 million patients –, digital prescriptions for medications, appointment scheduling and exams, inventory control and distribution of supplies. The system also records healthcare procedures and generates data to help with hospital management.

“The certificate is a historic milestone for digital transformation in Brazilian public health. It is recognition that a system developed in the public sector can meet the highest standards of security, quality, traceability and compliance with the General Data Protection Law (LGPD). This achievement reinforces Ebserh’s commitment to offering robust and secure technological solutions to support the care and management processes of university hospitals, in addition to directly contributing to the strengthening of the SUS [Unified Health System],” explains Ebserh’s Information Technology Director, Giliate Coelho.

Obtaining certification was a challenge for Ebserh, due to the need to meet all SBIS requirements. One of the main obstacles was making the changes without interrupting the operation and evolution of the platform. To achieve this, a joint effort was needed with RNP, which acted as a strategic partner in the process. The organization contributed to the modernization of the system architecture, process automation, adoption of modern tools and specialized technical support in digital health.

“The cooperation with Ebserh has been generating significant results for over 10 years and continues to evolve to offer new services, training, security and privacy consulting, telehealth and telemedicine, among others. This certification is a very important milestone, the result of the work of several professionals from Ebserh and RNP, in innovative work processes, and which positions AGHU as a model for national public electronic medical records and a historic achievement for the SUS”, says the director of Services and Solutions at RNP, Antônio Carlos F. Nunes.

The next step is to implement this certified version of AGHU in all Ebserh hospitals. This measure will help the application evolve and strengthen the digitalization of services, thus increasing the gains of health units. The platform can also serve as a reference for other digital health projects in the public sector, expanding the digital transformation in the Unified Health System (SUS).

“Healthcare professionals now work with a more reliable system that guarantees authenticity and integrity of clinical information. Managers benefit from institutional credibility and the possibility of expanding digital services. And patients benefit from safer and more integrated care, based on standardized and protected clinical records,” highlights RNP Solutions Manager Hélder Vitorino.

The National Education and Research Network (RNP), a member of RedCLARA, is Brazil’s advanced network infrastructure that connects more than 4 million students, teachers, researchers, universities, research institutes, and teaching hospitals through high-capacity, secure internet and personalized services.